Contact us
Speak to our team of experts via Livechat (clicking on the icon in the bottom left-hand corner of the screen), WhatsApp (scan below), email at [email protected] or by completing this form. We’d love to hear from you.
You may also find what you’re looking for in our Help Centre.
Our team will try to contact you within one hour of receiving your query during business hours. If we receive your request outside our business hours, we will aim to resolve the issue as soon as possible on the next working day.
If you want information about when your policy will appear on AskMID, please visit the AskMID section of our Help Centre.
Opening hours
Monday: 9am - 9pm
Tuesday: 9am - 9pm
Wednesday: 9am - 9pm
Thursday: 9am - 9pm
Friday: 9am - 9pm
Saturday: 9am - 5:30pm
Sunday: 9am - 4:00pm
Postal address
Admiral House
Harlington Way
Fleet
Hampshire
GU51 4BB
Useful contacts
If you're an existing or prospective partner, please email: [email protected]
If you wish to make a complaint, please email: [email protected]
Alternatively, you can submit a complaint via the EU Online Dispute Resolution portal at: EU Online Dispute Resolution portal.
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